The hotel is in a fantastic location near the SAP Center for concerts, with a wonderful pool and incredibly comfortable bed in a clean and well-equipped room.

The staff was very friendly as well as accomidating they were ready when they said they would and check in was fast and easy I lost my credit card and they accomidated me with great pleasure and considerate about my misfortune with my lost credit card I will return for a stay again excellent customer service

I loved the roof top swimming pool as well as the gym area very clean and quiet

I have stayed at the Fairmont six times. It is conveniently located near Santa Clara University -primary purpose of stays is to visit my son at SCU. The staff, particualrly the front door men and the bellmen are very cordial and helpful. Good value for the money

We have stayed primarily in the original tower and some of the rooms are showing signs of age and wear.

Staff here is very formal, but they lack hospitality vibes 😕. the hotel overall is nice though!

Beautiful building, great location for the concert, room was wonderful. Room service food not so great for cost and was barely warm when we received it. Ordered a margarita from the bar downstairs (piano area) and it tasted strange. The waitress was nice and traded for something else. We got a great price for the hotel on book.com The front desk girl her name was Solara was so nice and helpful. Also, all of the bell and parking guys were great. I would stay there again at a good price and the food needs work but your staff is wonderful. ~ smiles

Very nice setting, lively bar crowd. Piano player one night, jazz band the next. Room was spacious.

They overbooked our first night, we arrived late and got bumped to another hotel 15 miles away. It was a dive but the only place in the valley left with an opening. Fairmont paid the nights stay. They should have attempted to call us as soon as they knew, we would have stayed at sfo instead of driving down to San Jose. Night desk manager was a bit condescending. They got us back in the second night. Beware of overbooking.

The breakfast had a good variety, and the room was really spacious and big. the views of downtown were pretty nice, and the facilities were well-maintained. the location on the alley was just unbeatable with stunning surroundings. 🌆

Wonderful low-budget place, it has marvellous location close enough to Amtrak and SAP Ctr, and the Fairmont San Jose. Modern rooms have a nice design. The breakfasts are rich with a wide array of options. Offers excellent service and OUTSTANDING food.

Staff outstanding except staff at piano/lobby bar should show more personality.

I loved my stay at Signia By Hilton San Jose! the hotel offers delicious food, and the staff is both wonderful and elegant. the room was fantastic, providing stunning views of downtown, and I felt safe throughout my stay. Plus, the hotel's location is perfect for walking to nearby parks and restaurants.

The service was great. The staff was very helpful and courteous even on a very busy day (new yrs eve) from the front desk to the bartenders, bellhop, valet and maintence evn! I will definately be stay again soon.

my short visit!

Everything was to my expectation and satisfaction

The location was fantastic, situated next to the Fountain Restaurant and a second tower across a breezeway, and the room was well-equipped with a very comfortable bed.

The staff at the Fairmont San Jose reminds me why I love this hotel.

Very classy and beautiful inside and out!

The web site said parking was free